Say What FAQ's

Here are some frequently asked questions about SayWhat? lettering stencils. Feel free to contact us if your question isn't addressed here (see directly below.)
• Email us SayWhat@madstencilist.com • Phone us toll free at (888) 882-6232 - Business hours 9 to 4 M-F pst • Use our Estimate Form
• How much does it cost? • Can the stencil be re-used? • What if I make a mistake? • How will I know what it looks like? • How big or small can you make the letters?	• What if I want a font style you don't show? • How long does it take to process my order? • Can you cut just an alphabet? • How do I apply it? • What if these FAQ's didn't answer my question?

• How much does it cost?
Most projects can be produced using our exclusive Design Your Own page. Cost is only $5.88 per foot, and we offer discounts on larger orders.
For more complex layouts use our Estimate Form instead; cost is typically under $7 per foot, special services or unusual layouts may entail additional charges. We will give you an exact price quote via e-mail, fax, or postal mail before you order.

In many cases you'll find a complete SayWhat? stencil costs no more than a pre-cut alphabet, plus it's far easier and less time consuming to use; you have a tremendous choice of fonts, an endless variety of sizes, and you can achieve truly professional looking results. Click here for a comparison with other methods. Click here for our pricing guidelines. Click here for shipping, returns, paint kit and other information.

• Can the stencil be re-used?
SayWhat? stencils are designed for one time use- this is the only way possible to make a truly bridgeless lettering stencil, and has numerous other advantages- click here for more information. However, if you do want to repeat the same word or phrase, additional copies of the same design are available at a substantial discount of 50% off or more, depending on quantity.

• But what if I make a mistake?
Literally 99%+ of our customers get excellent results the first time. We send you complete instructions and at least one sample to practice with. We want you to succeed with your project.
Our NO FAULT GUARANTEE: If your lettering doesn't turn out as you expect, for any reason, we'll re-cut the problem portion (or the whole stencil if necessary) at NO CHARGE!*

• How will I know what it looks like?
If you Design Your Own you will see how your text will look in your chosen font, and be given accurate size information. The font previewer will give you a good idea, but we will normally improve the layout at no additional charge, below are just a few of the things we routinely adjust- If you use our Estimate Form we can send you a scaled proof of your project. A small deposit is required which will be applied to the final order. You will be able to make corrections and changes as needed before we do the final cutting.

If you use our Estimate Form we can send you a scaled proof of your project. A small deposit is required which will be applied to the final order. You will be able to make corrections and changes as needed before we do the final cutting.

•  How big or small can you make the letters?
     Our normal size is up to 12 inches, and oversize up to 22"- this would be from the top of the tallest letter to the bottom of the lowest descender ("tail" hanging down), so the individual letters may not be that big.
    We can also cut letters well under 1", but they may need some special handling; we'll let you know if it's a problem.
   There's no real limit to width. We cut in portions you piece together as needed. We've gone over 300 feet for some clients.

• What if I want a font style you don't show?
Talk to us - we have hundreds available, and we can use most fonts found on home PC's. We can even do musical notes, fancy first letters, Greek, Hebrew, Cyrillic, and most special foreign characters, such as á, MN, ü, etc. We have an extensive library available of shapes such as stars, moon, stylized tools, road signage, and international symbols, as well as Japanese script. We can also set up the lettering in curves, circles, arches etc, in fact about any shape you can imagine words can take. Ask for details; additional charges may apply.

• Can it be used on any surface?
The adhesive vinyl has a slight tack that will adhere to almost any clean, solid surface, and it is extremely flexible- you can wrap it around inside or outside corners, rounded glass, auto bodies, even rough wood. We always include a sample for testing and practice. If you have any doubt about your application feel free to write us first.

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• How long does it take to process my order?
From the time we get your final OK, allow 2-3 business days for cutting, plus shipping time. Express cutting service and shipping is available, click here for information.

• Can you cut just an alphabet?
Yes; however since these are not reusable you would not be able to piece together your own words if a letter is used multiple times. But in many cases you'll find a complete SayWhat? stencil costs no more than a pre-cut alphabet, plus it's far easier and less time consuming to use; you have a tremendous choice of fonts, an endless variety of sizes, and you can achieve truly professional looking results. Click here for a comparison.

• How exactly do I apply it?
Click here for a copy of the actual instructions we include with the stencil. Please allow a couple of minutes to download. (In PDF format, requires free Acrobat reader-if you don' t have it click here to download it).

• I'm just stenciling crates and boxes- do I really need these?
For marking boxes and such you usually use reusable oilboard or pvc stencils- they're not pretty, but they do the job for quick marking of crates, parking spaces and other areas where you only need to convey information. We don't make these- try milstencils.com for more information on this.

• What if these FAQ's didn't answer my question?
EMAIL US! We'll help you out and maybe add it to this list.
Or phone 888-882-6232. Office hours are 9-4 PST, if you got our automated system leave a detailed message with your phone and/or email address and we'll get back to you as soon as possible.

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*Really, no charge, including standard U.S. shipping. If you need express or international shipping we will charge extra for that. In the very rare event we determine the product may not be suitable for your needs, we will refund the original purchase price.